Frequently Asked Questions

Loving what you see but want to know more? We’ve popped the answers to some frequently asked questions below for you.

WHAT IS INCLUDED IN THE VENUE HIRE OR PACKAGE?

You will get exclusive use of the venue and all areas. 

Also included is:

  • 25 x raw timber tables
  • 224 x white reception chairs
  • 70 x white ceremony chairs
  • Signing table and chairs
  • Cocktail furniture
  • Lounge suites
  • Cake table (if applicable)
  • Full heating/cooling
  • Use of inbuilt AV equipment
  • 2 x wireless microphones

 

WHAT IS THE WOOL MILL’S CAPACITY?
The Wool Mill can host 210 guests for a seated event or 300 for a cocktail event.

 

HOW DO OUR GUESTS GET THERE? 
The Wool Mill is located at 161 Donald Street, Brunswick East, VIC, 3057. We have a couple of VIP car spaces at The Wool Mill that are dedicated to VIPs and suppliers. There is also on street parking available.

 

ARE THERE OUTDOOR SPACES?
Yes, the main outdoor space is the front courtyard, accessed by the laneway as you enter The Wool Mill.

This spot is perfect for a food truck, a champagne cart or floral/balloon installation. It offers a focal point for your guests as they make their way down the laneway. The space is undercover too, so it’s a popular outdoor ceremony option.

 

CAN WE USE AN EXTERNAL CATERER OR BYO ALCOHOL?
The Wool Mill’s in-house caterers are experts in event dining experiences. The team at Refresh will put together a  custom catering proposal based on your brief and this allocation will go towards your date’s minimum spend. We do allow external caterers so long as the minimum spend is still met. We also offer a number of cultural menus, so please let us know if this is something you need so we can include this in your quote (after your site inspection of our venue.) BYO alcohol is allowed in small amounts in addition to our catering packages, so please let the team know if this is something you are considering.

 

WHAT DOES OUR JOURNEY LOOK LIKE IF WE BOOK A PLANNER AND STYLIST FROM THE GOODSMITHS?
If you book a planner and stylist from The Goodsmiths, your event experience will be curated to be unique and tailored specifically to you. Not only will the administrative aspects be taken care of, but your event will be brought to life creating your story for all guests to enjoy. With the burden of admin lifted from your to-do list, you can expect a seamless event that looks like it came straight out of Pinterest. 

The journey begins with an introduction to our planning team, followed by meeting your dedicated Planner 12 months before your event date. Your Planner will manage all event vendors, your custom budget, and event logistics, essentially acting as your event architects to ensure your dream day comes to life from start to finish. Sit back, relax, and leave the planning to us.

 

WHAT DOES OUR JOURNEY LOOK LIKE IF WE DO NOT BOOK A PLANNER FROM THE GOODSMITHS?
If you decide not to include planning in your custom quote, this means you are opting to plan your big day yourself. You will receive an introductory email from our venue team with everything you need to know, and other documents to help you on your way. You will have one meeting which is held three months out from your date to go over all questions and catering details. 

 

WOULD IT BE POSSIBLE FOR US TO HANDLE THE STYLING OURSELVES?
While The Goodsmiths team is confident they can deliver the best styling in the industry (even if we do say so ourselves,) we understand that some clients may have their own stylist in mind or even want to do it themselves. If that is the case, you may hire your own stylist, but it wont contribute to the venue’s minimum spend.

 

IF I CHOOSE TO WORK WITH ANATOMY OF FLOWERS, CAN I CUSTOMISE THE FLOWER SELECTION TO MY LIKING?
Definitely! Nothing about Anatomy of Flowers‘ approach is cookie-cutter. They will collaborate with you to understand your vision and preferences, and then present options to ensure that your florals are entirely customised to reflect your unique style and taste. 

 

WHAT IF WE DECIDE TO MODIFY OUR CUSTOM QUOTE AFTER PAYING THE DEPOSIT?
This is not an issue, so long as you still meet the minimum spend requirement for your chosen event date. If you have chosen to include planning and styling services, those will be locked in at the time of your booking to ensure that you are matched with the appropriate team and enjoy a seamless planning journey. However, all other aspects of your quote can be adjusted and revised throughout the process.

 

WEDDING FAQs

 

HOW LONG DO WE HAVE THE VENUE FOR ON OUR WEDDING DAY?
Your package selection (e.g. catering package, if your ceremony is onsite etc.) will ascertain the amount of hours you have access to The Wool Mill. Your booking duration is inclusive of two hours set up and one hour pack down. The below are examples of full allocations.

Morning bookings are generally allocated between 7.00am-1.00pm
This includes two (2) hours for set up, event start time of 9.00am, event conclusion at 12.00pm and event pack down complete by 1.00pm.
Perfect for ceremony or pre-ceremony breakfast.

Afternoon/evening wedding packages bookings are generally allocated between 2.00pm-12.00am*
This includes one (2) hours for set up, event start time of 4.00pm, event conclusion at 11.00pm and event pack down complete by 12.00am.
Ideal for ceremony, reception and parties.

*Closing time depends on the day of the week.

 

WHAT CAN I EXPECT ON THE DAY OF MY WEDDING?
The following is a sample run sheet of how a full wedding package might be timed.  Timings are however entirely dependent on your selected catering package, and other factors. Reach out to our team if you have any questions about the timing of your wedding.

3.00pm Access to The Wool Mill for event set-up
5.00pm Guest arrival
5.30pm Ceremony
6.00pm Canapés, custom cocktail and drinks
7.00pm Reception
9.00pm Party
11.00pm Event concludes
11.00pm-12.00am Event pack up and venue closure


HOW DO WE MEET THE MINIMUM SPEND?
Once you’ve chosen your preferred date and the catering package that suits you best, the team will talk you through approximate spends across planning, styling, floristry, design, stationery and signage, and photography and videography to meet the minimum spend of The Wool Mill.

This is extremely flexible and is tailored to your individual requirements from our following experience brands:

Refresh: Food and beverage
The Goodsmiths: Planning, styling and design
Anatomy of Flowers: Floristry
Art of Grace: Photography and Videography

 

CORPORATE EVENTS & FUNCTIONS FAQs

 

HOW LONG DO WE HAVE THE VENUE FOR?
Your package selection (e.g. half day or full day delegate etc.) will ascertain the amount of hours you have access to The Wool Mill. Your booking duration is inclusive of one hour set up and one hour pack down. The below are examples of full allocations.

Morning bookings are generally allocated between 7.00am-1.00pm
This includes two (2) hours for set up, event start time of 9.00am, event conclusion at 12.00pm and event pack down complete by 1.00pm.

Perfect for corporate breakfasts, half days workshops or charity brunch.

Afternoon bookings are generally allocated between 1.00pm-6.00pm
This includes one (1) hour for set up, event start time of 2.00pm, event conclusion at 5.00pm and event pack down complete by 6.00pm.
Afternoon bookings are perfect for team building, AGMs or workshops.

Full day bookings are generally allocated between 9.00am-5.00pm
This includes one (1) hour for set up, event start time of 10.00am, event conclusion at 4.00pm and event pack down complete by 5.00pm.
A whole day booking is ideal for a full day of planning, an annual review or a training session.

 

WHAT CAN I EXPECT ON THE DAY OF MY EVENT?
The following is a sample run sheet of how a half day event might be timed.  Timings are however entirely dependent on your selected catering package, and other factors. Reach out to our team if you have any questions about the timing of your event.

7.00am Access to The Wool Mill for event set-up
8.00am Guest arrival
10.00am Morning tea
12.00pm Event concludes
12.00pm-1.00pm Event pack up

 

HOW DO WE MEET THE MINIMUM SPEND?
Once you’ve chosen the package that suits you best and confirmed your event numbers, the team will provide you with a final quote. Our minimum spends are calculated based on event date, timings and package selection. Venue hire is included in the quote.

 

CAN I ADD IN NUDO EXPERIENCES?
Yes you absolutely can. Our team will work with you to establish the most cost-effective way to meet your requirements. This may involve a custom quote to include planning, styling, floristry, design, stationery and signage, or photography and videography.

This is extremely flexible and is tailored to your individual requirements from our following experience brands:

Refresh: Food and beverage
The Goodsmiths: Planning, styling and design
Anatomy of Flowers: Floristry
Art of Grace: Photography and Videography